1. Information We Collect

We may collect the following types of information:

• Personal identification details such as name, email address, and phone number
• Health and fitness information provided during assessments
• Payment and billing information for services
• Website and app usage data
• Communication records between you and our team

2. How We Use Your Information

We use your information to:

• Provide and improve our fitness services
• Personalize your training programs
• Process payments and transactions
• Communicate with you regarding services and updates
• Ensure safe and effective training sessions

Your health and fitness data is used strictly for creating and optimizing personalized programs.

3. Health Data Utilization

Our app collects and processes health-related information such as workout activity, exercise logs, heart rate, and other fitness metrics. This data is collected only with your explicit consent and is used exclusively to deliver core app features, including fitness tracking, progress insights, and cross-device synchronization.

We do not share your health data with any third parties, and we do not use this data for advertising or marketing purposes. All health information is stored securely and access is limited to authorized personnel only. We follow industry best practices to ensure data protection.

If you choose to delete your account, all associated personal and health-related data will be permanently deleted from our systems.

4. Data Protection

We implement appropriate technical and organizational measures to safeguard your data:

• Encryption of sensitive data (in transit and at rest)
• Restricted access to authorized personnel
• Protection against unauthorized access, alteration, or disclosure

5. Information Sharing

We do not sell or trade your personal data. Information may be shared only:

• With trusted third-party service providers (such as payment processors)
• When required by law

All third parties are bound by strict confidentiality agreements.

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent at any time
• Request a portable copy of your data

7. Cookies and Tracking

Our website and app use cookies and similar technologies to:

• Enhance user experience
• Analyze traffic and usage
• Understand visitor behavior

You can manage cookie preferences through your browser settings. Essential cookies required for functionality cannot be disabled.

8. Data Retention

We retain your personal information:

• As long as your account is active
• As needed to provide services
• To comply with legal obligations

You may request deletion of your data at any time.

9. Account Deletion

To request deletion of your personal information, you can submit a request through our in-app settings or via the contact form on our platform.

Please include:

• Subject line: "Delete My Account"
• Your full name
• Registered email address

We will make commercially reasonable efforts to process your request promptly. However, we may retain an archived copy of certain records where required by law or for administrative purposes.

Please note:

• Communications and comments submitted through the Service may not always be subject to modification or deletion
• You can control data collection through browser or device settings
• You may disable cookies or location tracking, but some features of the Service may not function properly as a result

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Address:
Mezzanine Floor, UW Mall
Next to BurJuman
Al Mankhool, Dubai

Or reach out via our website contact page.